Why was BreakUpEasy.com originally created?
BreakUpEasy.com was created to provide a quick and innovative means to move from a bad situation to a more promising one. Now BreakUpEasy is a lifestyle brand for the young, sexy millennial woman.
Is BreakUpEasy.com against people resolving their differences among themselves?
Absolutely not! In fact, we would prefer that people that can communicate in such a way do so. Unfortunately, there are some that cannot. Conflict in all parts of life, is a way of life. We here at BreakUpEasy.com are simply yet another means of resolving such conflict.
Why do you not charge a fee for your services?
Because we are BreakUp”Easy”, not BreakUp”Fee”sy. Moving on to a better part of life should not have to cost a person anything but the time they invested or wasted. Charging money for our services would be exploitive, and we are not in the business of exploitation.
Why do you sell merchandise on your site?
To keep our services FREE.
Do you see anything wrong with breaking up with people this way? Doesn't it seem impersonal?
No. Our services are inherent to the world and technology as it stands today. People use technology to meet all the time, as well as to end a relationship. We are simply streamlining the process, thereby making it easier for a person to move on.
There was once a time when people clicked when they met. Nowadays, people “double-click” before they even meet. The fact is that relationships are becoming less tangible, and all the more digital.
I DIDN'T RECEIVE A ORDER CONFIRMATION EMAIL, DID MY ORDER GO THROUGH?
WHEN WE HAVE HIGH TRAFFIC RELEASES ORDER CONFIRMATIONS CAN BE DELAYED. AS LONG AS YOU RECEIVED AN ORDER NUMBER AS PART OF YOUR CHECKOUT THEN YOUR ORDER HAS GONE THROUGH. WE RECOMMEND THAT YOU SAVE YOUR ORDER NUMBER FOR YOUR RECORDS.
I'M SEEING A DOUBLE CHARGE ON MY BANK/CREDIT CARD STATEMENT, DID I GET CHARGED TWICE?
THIS IS A TEMPORARY HOLD ON YOUR CREDIT CARD PLACED BY YOUR BANK/CREDIT CARD COMPANY AND IT WILL BE AUTOMATICALLY REMOVED WITHIN 3-5 BUSINESS DAYS.
I JUST PLACED AN ORDER, CAN I CANCEL IT?
UNFORTUNATELY, WE ARE UNABLE TO CANCEL ORDERS ONCE YOUR ORDER HAS BEEN SUBMITTED. PLEASE USE THE RETURNS/EXCHANGES TAB AT THE BOTTOM OF OUR HOME PAGE TO INITIATE A RETURN SHIPMENT.
I ORDERED FROM YOUR ONLINE SHOP AND NEED AN EXCHANGE?
PLEASE FOLLOW THE INSTRUCTIONS ON OUR RETURNS/EXCHANGES PAGE FOR INSTRUCTIONS ON HOW TO INITIATE A RETURN SHIPMENT
I EMAILED CUSTOMER SERVICE, HOW LONG WILL IT TAKE THEM TO RESPOND?
DUE TO HIGH VOLUMES OF INQUIRIES, IT CAN TAKE OUR CUSTOMER SERVICE REPRESENTATIVES UP TO 24 HOURS TO RESPOND. SENDING MULTIPLE EMAILS ONLY DELAYS YOURS AND OTHER PEOPLES INQUIRIES, PLEASE ONLY EMAIL ONCE.
THESE QUESTIONS DIDN'T HELP. WHO SHOULD I CONTACT?
PLEASE EMAIL SHOP@BREAKUPEASY.COM FOR WEB STORE PURCHASES ONLY.
ANY OTHER BRAND INQUIRIES CAN BE DIRECTED TO INFO@BREAKUPEASY.COM
What is State Your Case?
State Your Case (Awaiting Patent Pending Status) is an Online Relationship Voting System. This exclusive BreakUpEasy.com feature allows someone who is unsure of the future of their relationship to post their information (anonymously or not) into the system.
The case filer (you) can select a time period (15,20,30 days), and control who (male or female) can vote and/or comment on their case. Once the case has been submitted, it will be considered live on the State Your Case system. Only registered users of the BreakUpEasy.com community can vote and comment on cases, while guests can ONLY VOTE on them.
No registration is required, and cases can be cancelled at any time.
My case ended without any votes. What should I do?
If your case closes without votes, you may edit and resubmit your case for review.
The BreakUpEasy.com Team cancelled my case early. Why?
Most likely there was content in your case which violated our Terms of Service. If you are a registered user, please check your alert messages on your My Account page, or contact us if you are a guest (choose option: Guest Relations).
My case ended with a verdict, but someone put spam or offensive comments within it. What should I do?
Report that person to the BreakUpEasy.com staff, and we will take it from there. Registered users who file cases also have the ability to delete and remove comments.
Can I vote on my own case?
No you cannot. And when you think about it, what would be the point?
Can I vote on other people's cases while my case is being voted on?
I tried to leave comments on a case and it would not let me. Why is that?
There are two possible reasons why you could be prohibited from leaving a comment. If the person that filed the case is between the ages of 13-15, and you are a registered user that is 18 years of age or older, you will only be allowed to VOTE ONLY on these cases. This measure has been put in place to protect minors that use our system. Another reason you may not be able to leave comments is if the case filer selected VOTES ONLY.
Why is this better than let's say, asking my friends and family?
It’s been our experience that some (not all) friends and family have a tendency to not be completely honest as they don’t want to hurt or offend the ones they care about. The people closest to you tend to want to stay on your good side.
With State Your Case, you’re getting the opinions of people that have been through what you’re going through. They do not know you personally, so the likelihood of them being biased is slim to none.